Privacy Policy for Elite Window Works
Effective Date: May 23, 2026
The Operational Reality of Your Data
You trust us with your home. You need to trust us with your information. We install high-performance windows. We do not broker personal data. This policy outlines exactly what happens when you interact with elitewindowworks.com. We skip the legal jargon. We focus on the practical reality of how we handle your details.
When you invite a contractor into your living room, you expect transparency. You should expect the exact exact standard from their website. We collect specific information to provide accurate quotes, schedule site visits, and improve our digital presence. Nothing else.
Information We Collect Directly
We do not scrape the internet for your personal details. We collect what you willingly hand over.
When you request an estimate through our contact form, we ask for your name, email address, phone number, and physical address. We need this data to function. We cannot measure your frames or calculate measurable energy savings without knowing where your house is located. We cannot follow up on a complex installation question without your phone number.
Sometimes you send us photos of rotting sills or cracked panes. We store these images in your client file. They help us anticipate the scope of the tear-out before we even arrive.
You provide this information explicitly. You know exactly what you submit.
Automated Data Collection and Analytics
Our servers log basic digital footprints when you browse our pages. This includes your IP address, browser type, operating system, and the exact sequence of pages you read.
We use Google Analytics and Google Search Console to track this behavior. These tools separate the signal from the noise. We use this data strictly to improve our content quality. If 500 homeowners read our guide on argon gas leaks but leave the site immediately, we know that page fails to answer their questions. We rewrite it. We restructure it. We make it better.
Analytics help us understand what you actually care about. They highlight our blind spots. We do not use this tracking to follow you across the internet with aggressive retargeting ads. We use it to build a better website.
Cookies and Digital Friction
Yes, we use cookies. These small text files sit in your browser and remove the friction from your digital experience.
We use two types of cookies. Session cookies expire the moment you close your browser. They keep the site running smoothly while you navigate between our project gallery and our contact page. Persistent cookies stay on your device for a set period. They remember your preferences if you return to our site a week later.
You control your browser. You can block these cookies entirely. If you do, the site still works. You just lose a bit of personalized speed.
How We Use Your Information
We put your data to work for specific, operational purposes.
We use your contact details to call you back. We use your physical address to dispatch our installation crews. We use your email to send quotes, invoices, and warranty documents.
We never sell your email address to third-party marketers. Period.
We share your data only with the operational partners necessary to run Elite Window Works. This includes our CRM provider. We use specialized software to schedule estimates and track project progress. We also share anonymized data with our analytics providers. These partners operate under strict confidentiality agreements. They cannot use your data for their own independent marketing.